Report For Belinda Torres at Riverstone Apartments
Report For Belinda Torres at Riverstone Apartments
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Shop Description
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Performance Evaluations
Information
Agent: Belinda Torres
JOB#: 20259_032720293
Shopper Name: Tina Schildgen
Property Name: Riverstone Apartments
Address: 4700 Riverstone Dr, Owings Mills, MD 21117, USA
Shop Date:
General Questions
Date of Email Sent:
Time of Email Sent:
Lead Source of Email :
Name of Email Sender (Shopper):
Phone Number submitted (Shopper):
Email Address of Sender (Shopper):
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SHOPPER INFORMATION:
Apartment size requested:
Date home needed:
Number of occupants:
Special preferences or needs:
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SPECIAL NOTES ABOUT THIS SHOP: THIS IS AN EMAIL SHOP. THE ONSITE SCORE REFLECTS THE EMAIL SHOP SCORE.
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A NOTE ABOUT OUR SCORING SYSTEM:
Outstanding: 95% to 100%:
Above Average: 88% to 94.9%:
Average: 78% to 87.9%:
Below Average: 77.9% or below:
EXECUTIVE SUMMARY :
Leasing Professional's overall attitude and impression:
Leasing Professional's strongest points:
Leasing Professional's weakest points:
Overall Comments:
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GREETING TO EMAIL SENT BY SHOPPER - 100 possible points
1. Did you receive an email reply within 2 hours from the Leasing Professional at the property? Tell us in the comment box how many hours/days it took for the Leasing Professional to respond to you?Please Select0/15
2. Was the response email from the Leasing Professional personalized with your name?Please Select0/3
3. Did the Leasing Professional introduce her/his self and the community? Please Select0/5
4. Did the email from the Leasing Professional suggest a phone appointment?Please Select0/5
5. Did the Leasing Professional use an "Attention Grabbing Statement" in the subject line?Please Select0/3
6. Did the Leasing Professional provide their direct phone number in the reply email? Please Select0/10
7. Did the Leasing Professional determine apartment size if not provided in the email?Please Select0/5
8. Did the Leasing Professional determine move-in date if not provided in the email?Please Select0/5
9. Did the Leasing Professional determine number of occupants if not provided in the email?Please Select0/3
10. Did the Leasing Professional determine your price range?Please Select0/3
11. Did the Leasing Professional create a sense of urgency?Please Select0/3
12. Did the Leasing Professional extend an invitation for you to take a virtual tour either by email, text, or phone? Please provide details in the comment box below. Please Select0/15
13. Were there any grammatical errors in the email from the Leasing Professional? Please attach any emails you received to the bottom of this report. Please Select0/5
14. Were benefits of the community and/or apartment discussed in the email or phone call? Please give details in the comment box at the end of this section.Please Select0/5
15. Did the Leasing Professional offer extras like floor plans, photos and/or links in his/her email, text, or phone call response? Please explain in the comment box. Please Select0/3
16. Did the Leasing Professional respond directly to the questions you asked?Please Select0/3
17. Was there a "Call to Action" in the email you received from the Leasing Professional?Please Select0/5
18. Did the Leasing Professional create a "Sense of Interest" during your email and phone correspondence?Please Select0/4