Top

Report For any agent at The Crossings at Red Mill

Report For any agent at The Crossings at Red Mill

0%
Current Score
NAN%
Average Score
    25%50%75%100%

Performance Evaluations

Phone

  • Was the telephone answered promptly?Please Select0/1
  • Did the leasing consultant answer by identifying him/herself and the community?Please Select0/1
  • Was their voice pleasant and professional?Please Select0/1

    Meryll answered the phone and introduced himself and the property. He asked a few quick questions and was very energetic and enthusiastic. He informed me that he was there alone today but was looking forward to meeting me.
  • Did the leasing consultant ask for your name?Please Select0/1
  • Did the leasing consultant use your name throughout the conversation?Please Select0/1
  • Did the leasing consultant ask you how you heard about the community?Please Select0/1
  • Did the leasing consultant request your phone number?Please Select0/4
  • Did the leasing consultant ask your desired move in date?Please Select0/1
  • Did the leasing consultant ask for the number of occupants?Please Select0/1
  • Did the leasing consultant ask If you were looking for any special features or had any specific preferences in mind?Please Select0/1
  • Did the leasing consultant ask if you needed directions to the community?Please Select0/1
  • Did the leasing consultant ask what size apartment you were looking for?Please Select0/1
  • Did the leasing consultant ask If you had a specific price range?Please Select0/1
  • Did the leasing consultant ask If you had any pets? Please Select0/1
  • Did the Leasing Consultant describe the apartment features?Please Select0/1
  • Did the Leasing Consultant describe the community amenities or local area conveniences?Please Select0/1
  • Was a specific apartment described that met your needs?Please Select0/1
  • Were the apartment features described before a price was given?Please Select0/1
  • Did the Leasing Consultant create a sense of urgency?Please Select0/1
  • Did the Leasing Consultant attempt to set an appointment with you?Please Select0/5
  • Did the Leasing Consultant leave a positive impression about him/herself and the community?Please Select0/1
  • As a result of the conversation were you looking forward to visiting the community?Please Select0/1
  •  Total: 0/29
    0
    0

Site Observation

  • Was the community easy to locate?Please Select0/0
  • Were the community signs quickly visible?Please Select0/0
  • Were there enough directional signs to easily find the leasing office?Please Select0/0
  • Were the signs in good repair and attractive?Please Select0/0
  • Did you find the property trash fee and neat?Please Select0/0
  • Was the landscaping attractive?Please Select0/0
  • Was there any trash of furniture around the dumpsters?Please Select0/0
  • Was the leasing office neat and inviting?Please Select0/0
  • Was the leasing office neat and inviting?Please Select0/0
  • Were refreshments made available?Please Select0/0
  • Were building entries clean and free of clutter?Please Select0/0
  • Did you notice any siding/trim, etc. which needed painting and repair?Please Select0/0
  • Were laundry rooms neat and clean? Please Select0/0
  • Were common areas pool/playground etc. well maintained?Please Select0/0
  • Was your overall impression a positive one?Please Select0/0
  •  Total: 0/0
    0
    NAN

Greeting

  • Did the Leasing Consultant stand up to greet you with a smile and a handshake OR, if the Leasing Consultant was busy with someone else, did he/she acknowledge your presence and ask you to make yourself comfortable?Please Select0/1
  • Was the Leasing Consultant dressed professionally?Please Select0/0
  • Did the Leasing Consultant introduce him/herself to you?Please Select0/1
  • Did the Leasing Consultant have a partially completed guest card available, fill one out to you, or invite you to fill one out?Please Select0/1
  • Did the Leasing Consultant seem genuinely interested in helping you?Please Select0/1
  •  Total: 0/4
    0
    0

Qualifying

  • Did the Leasing Consultant ask or confirm how you heard about the community?Please Select0/1
  • Did the Leasing Consultant ask or confirm your move-in date?Please Select0/1
  • Did the Leasing Consultant ask or confirm number of occupants?Please Select0/1
  • Did the Leasing Consultant ask or confirm special or specific features?Please Select0/1
  • Did the Leasing Consultant ask or confirm your phone number?Please Select0/1
  • Did the Leasing Consultant ask or confirm the size apartment you needed?Please Select0/1
  • Did the Leasing Consultant ask or confirm your current address?Please Select0/1
  • Did the Leasing Consultant ask or confirm why you are moving? Please Select0/1
  •  Total: 0/8
    0
    0

Demonstration

  • Did you see a MODEL or a VACANT?Please Select0/0
  • Was a convenient route taken to the vacant/model apartment? Please Select0/2
  • Did the Leasing Consultant attempt to find out more about you while you walked to the vacant/model, during the presentation, or while reviewing floor plans?Please Select0/2
  • Did the Leasing Consultant speak of the benefits concerning the Management Company?Please Select0/2
  • Did the Leasing Consultant mention maintenance and their quick response?Please Select0/2
  • Did he/she discuss or point out the amenities and facilities on the property or any area conveniences?Please Select0/2
  • Were benefits or features in the apartment pointed out or discussed with you?Please Select0/2
  • Was the presentation personalized by talking about your furniture/belongings and how they would fit in the apartment?Please Select0/2
  • Did the Leasing Consultant spend enough time with you throughout the demonstration?Please Select0/2
  • Were your objections overcome?Please Select0/2
  • Was the vacant/model comfortable (lighting, temperature, clean)?Please Select0/2
  •  Total: 0/20
    0
    0

Closing

  • Did the Leasing Consultant invite you back to the office?Please Select0/1
  • Did the Leasing Consultant ask you to fill out an application and discuss the application process?Please Select0/10
  • Did the Leasing Consultant confirm your move in date?Please Select0/2
  • Did the Leasing Consultant mention any specials or incentives that were currently being offered?Please Select0/3
  • Did the Leasing Consultant create a sense of urgency?Please Select0/2
  • Did the Leasing Consultant ask you why you were not interested in renting today? Please Select0/2
  • If you stated that you had other places to see, were you asked where else you wanted to look before making a decision?Please Select0/1
  • Was the Leasing Consultant knowledgeable about neighboring/competing properties?Please Select0/1
  • Were you given a brochure?Please Select0/1
  • Were you give an application? Please Select0/1
  • Did you feel that the leasing consultant was giving the sale his/her best effort?Please Select0/2
  • Did the Leasing Consultant attempt to overcome your objections in regards to why you are not ready to lease today and close again?Please Select0/4
  • Based on the Leasing Consultant's performance would you have rented from him/her?Please Select0/5
  •  Total: 0/35
    0
    0

Fair Housing/ Crime Supplement

  • Did the Leasing Consultant respond properly when you asked "What type of security do you have?" or "Is it safe here?"Please Select0/0
  • Did the Leasing Consultant respond properly when you asked "What type of people live here?" Please Select0/0
  • Was there anything the Leasing Consultant said or did that could have been perceived as discriminatory?Please Select0/0
  •  Total: 0/0
    0
    NAN

Performance Evaluation

Total Phone Score: 0%
On Site Score: 0%
Total Score: 0%

General Questions