Report For Jack Levy at 1111 Light Street
Report For Jack Levy at 1111 Light Street
0%
Current Score
71.79%
Average Score
25%50%75%100%
Shop Description
This is an email shop.Performance Evaluations
Information
- Agent: Jack Levy
- JOB#: 5271_0910194236
- Shopper Name:
- Property Name: 1111 Light Street
- Address: 1111 Light Street, Baltimore, MD, USA
- Shop Date: 9/3/2019
General Questions
- Date of Email Sent:
- Time of Email Sent:
- Lead Source of Email :
- Name of Email Sender (Shopper):
- Phone Number submitted (Shopper):
- Email Address of Sender (Shopper):
- :
- SHOPPER INFORMATION:
- Apartment size requested: One bedroom
- Date home needed: ASAP
- Number of occupants: One
- Special preferences or needs: Washer and dryer in unit.
- :
- SPECIAL NOTES ABOUT THIS SHOP: THIS IS AN EMAIL SHOP. THE ONSITE SCORE REFLECTS THE EMAIL SHOP SCORE.
- :
- A Note About Our Scoring System:
- Outstanding: 95% to 100%:
- Above Average: 88% to 94.9%:
- Average: 78% to 87.9%:
- Below Average: 77.9% or below:
- :
- Overall Comment: Overall, Jack followed up very timely; However, he never invited me in for a tour nor tried to connect with me in a phone call to create some rapport and validate my existence. I provided my phone number and he never attempted to call me.
Uploaded Materials
- Lead Automatic Response email Download
- Text Message from Leasing Professional Part I Download
- Text Message from Leasing Professional Part II Download
Print / Make PDF
FOLLOW UP TO EMAIL SENT BY SHOPPER
- Did you receive an automatic reply from the Lead Source?Yes0/0
- Did you receive an email reply within 2 hours from the Leasing Professional at the property?Yes15/15
- Did you receive a text message within 24 hours from the Leasing Professional at the property upon providing your phone number?Yes5/5
- Did the Leasing Professional provide their direct phone number in the reply email? No0/10
- Did the Leasing Consultant determine apartment size if not provided in the guest card?Yes10/10
- Did the Leasing Consultant determine move-in date if not provided in the guest card?Yes10/10
- Did the Leasing Consultant determine number of occupants if not provided in the guest card?No0/10
- Did the Leasing Consultant determine your price range?Yes15/15
- Did the Leasing Professional create a sense of urgency?Yes5/5
- Did the Leasing Professional extend an invitation for you to visit the community?No0/10
- Did the Leasing Professional try to set a specific appointment on the phone? No0/10
- Total: 60/10060
I attempted to continue to the conversation by asking her what she could send me and she said she could give me the website address and their marketing department would be uploading more for me to view.
Ashlyn was ready to be done with our conversation without conducting a full needs analysis that is involved in a normal phone shop. She would have lost me as a prospect since she wanted to dismiss the conversation after informing me, I couldn’t come onsite. I had to ask her if they had any one-bedrooms left. She said she had a couple left and she then gave me the price and gave me a very short description that one is an older renovation style and another that is a little newer (that’s all I got). She seemed to be in a rush to get off the phone. Again, had she conducted a full needs analysis she would have learned I had an immediate need.