This is a PHONE SHOP ONLY. THE PHONE CALL MUST BE RECORDED USING THE FOLLOWING PROCESS: The Shopper will Dial access number: (201) 215-6812 and enter the PIN: 403868673. Then wait for the dial tone. The Shopper will manually dial the phone number you wish to call using format: AREA CODE + PHONE NUMBER (ex: 2013993020). Your call will connect and be recorded.
These jobs are IMMEDIATE ASSIGNMENTS. If the job is unassigned to your Shopper Dashboard before the Shop Date you selected then you will be informed in an email.
IMPORTANT - These agents shift to a different property daily so you must phone shop the same day of your chosen shop date.
Office Hours: Monday to Saturday 10:00 AM to 6:00 PM; Sunday 12:00 PM to 5:00 PM.
IF YOU HAVE SHOPPED THESE PROPERTIES WITHIN THE PAST 18 MONTHS THEN YOU CANNOT SHOP THEM AGAIN.
YOU MUST FOLLOW THE CLIENT REQUIREMENTS THAT IS A PDF UNDER “DOWNLOADS” ON YOUR SHOPPER DASHBOARD. IF YOU DO NOT FOLLOW THE CLIENT REQUIREMENTS THE SHOP WILL BE REJECTED AND YOU WILL NOT BE PAID.
Agent: Ureka Gordon
Shopper Name: Kenneth McGinn
Property Name: Hillendale Apartments
Address: 6612 Wycombe Way, Parkville, MD, USA
Shop Date: 10-07-2020
Date of Phone Call: 10/7/2020
Time of Phone Call: 2:30 PM
Length of Phone Call: 3:48 minutes
SHOPPER INFORMATION :
Shopper Name Given : Roy Bennett
Shopper's phone number given: 301-518-1452
Shopper's email address given: Agent did not ask
How you heard about the property: apartments.com
Apartment size needed: Two bedroom
Date home needed: End of November
Number of occupants: One
Reason for moving: Did not ask reason for moving
Special preferences or needs: Agent did not ask.
A NOTE ABOUT OUR SCORING SYSTEM:
OUTSTANDING : 95% TO 100%
ABOVE AVERAGE: 88% TO 94.9%
AVERAGE: 78% TO 87.9%
BELOW AVERAGE: 77.9% OR BELOW
Leasing Professional's overall attitude and impression: Ureka was warm and inviting on the phone. She was pleasant to talk to.
Leasing Professional's strongest points: Ureka was very thorough in describing what she had available. She asked me all the basic questions to learn about my apartment search.
Leasing Professional's weakest points: Ureka did not invite me out to see the apartment and community. She encouraged me to do everything online due to Cov.
Overall Comments: Ureka was personable and seemed knowledgeable about the apartment. She explained briefly what features were in the apartment and spoke clearly and concisely and she was easy to understand.