Who We Are…
MAMS was founded on the need to provide a local, reliable, service of screened shoppers who will bring the quality of work you need to measure performance at your property. We have over 22 years of performance management experience in sales and marketing.
Improve Quality of Service…
Every business wants to be known for a high level of service, and many companies even spend considerable time and money training employees to provide excellent customer care and support; Although, this does not guarantee that all employees deliver the level of helpfulness and assistance that they were hired to do. A secret shopper service can uncover exactly what sort of service customers get even when there is no supervision of employees.
Increase Sales…
Whether a business is service or product based, most companies are interested in selling something to someone. Businesses spend considerable effort and money on marketing, but if there is a flaw somewhere in the selling process, customers may be choosing to make purchases elsewhere. Performance audits help businesses to uncover these problems in the selling process so that marketing and sales processes work seamlessly to create more sales and profits.
Choose the Right Mystery Shopping Company…
Businesses need to be careful to select a good service that offers experience, customer support, and full insurance for the local area. Mid Atlantic Mystery Shoppers helps good companies become great companies!
We offer a portfolio of services such as competitive market analysis; phone, onsite, and email shops; And, audio and video recording. In addition, we can give you a full employee portfolio analysis and create training workshops to improve and enhance certain category skill sets.
We are also a Proud Member of the
